FAQ
1. What is Compound Crafters?
Compound Crafters is a premium research-focused brand dedicated to providing high-quality peptides with an emphasis on purity, consistency, and transparency.
2. Are your products third-party tested?
Yes. We prioritize quality assurance and provide Certificates of Analysis (COAs) from independent third-party laboratories upon request or alongside our products when available.
3. Can I request a COA for a product?
Absolutely. If you would like verification for a specific batch, please contact us and we will promptly provide the corresponding COA.
4. What are your peptides intended for?
All products are intended strictly for research and laboratory use only. They are not approved for human consumption or medical use.
5. How should peptides be stored?
For optimal stability, peptides should be stored in a cool, dry environment. Many products benefit from refrigeration, and reconstituted peptides should always be kept refrigerated.
6. Do you offer custom or new peptides?
We are always looking to expand. If there is a peptide you would like to see added to our catalog, feel free to reach out with your request.
7. How long does shipping take?
Shipping times vary depending on location, but orders are typically processed quickly and delivered within a few business days.
8. Do you offer refunds or replacements?
Customer satisfaction is important to us. If there is an issue with your order, please contact us and we will work to resolve it promptly.
9. Is my information secure?
Yes. We value your privacy and use secure systems to protect all customer data and transactions.
10. How can I contact you?
You can reach us through our contact page for any questions, concerns, COA requests, or product suggestions—we’re always happy to assist.